When accepting shipment with Flagship Logistics and preparing the shipment for packaging, the customer acknowledges full commitment to the terms and conditions of transportation, which will be mentioned in detail. Scope of application of the shipping terms,

These conditions apply to all services provided by the company under the signature of the bill of lading signed by the customer, which indicates his acknowledgment of knowledge of these conditions and his acceptance and commitment to them. It is expressly known to the customer that the company is not bound by any agreement that violates these terms unless this agreement is in writing and signed by the responsible department of Flagship Parcel Transport, which has the sole authority to amend these terms in exceptional cases and cases that are independent of its sole discretion.


Terms of transportation for Flagship Logistics

A- Organizing the transportation of the shipment between the locations agreed upon by both the customer and the Flagship Logistics Company, and it is done according to what is written in the bill of lading.

B- It is expressly agreed between the company and the customer that the company will have the right, at its sole discretion, to transport the customer’s shipment either by itself or through its correspondents according to its transportation and storage methods. Transport restrictions and reservations

A- The company reserves the right to refuse to transfer documents or messages from any natural or legal person as it sees fit and without objection on the part of the customer to that and reserves the right to postpone any shipment at any time after accepting the shipment if the company considers that the transfer of the customer’s shipment at this time could Damage to other shipments

B- The company reserves the right to benefit from the shipment at any time after its acceptance by the customer if the transfer of it would harm people, equipment or facilities or be prohibited by law or the process of transferring the shipment is inconsistent with any of the applicable laws

- Scope of responsibility for transportation
A- The maximum compensation that can be granted in case the shipment is lost within the carrier’s responsibility is the amount of 100 Egyptian pounds on the land waybill, regardless of the losses estimated by the customer. So Force majeure or sudden accident
Under no circumstances will the company be fully liable for any damage that may result as a result of force majeure circumstances that cannot be foreseen or paid, or as a result of sudden accidents of any kind, whether direct or indirect damages, and the company also excludes the company's responsibility for any losses, damage, delay or mis-delivery Or failure to deliver for any reason whatsoever resulting from the customer in the packaging of the shipment or the recording of wrong or unspecified data, the destination of the shipment, and a violation of the conditions of transport contained in the bill of lading. non-transferable materials

A- It is expressly known that the company will not transport materials, goods or messages that are prohibited by law, in addition to firearms, livestock, artwork, coins, checks, gold, antiques, precious metals, stamps, money orders, cash, plants, precious stones, correspondence of a political nature, or what contains materials that conflict with With religion or law in any way
B- In the event that the customer violates any of the items as indicated, knowingly or by mentioning data with the intention of evading responsibility or an error in the description of the message included in the bill of lading, whether this was intentional or unintentional, the customer does not have the right to recourse to the company by charging it with those damages or losses. Encapsulation

The packaging and preparation of goods or baggage for transportation is the responsibility of the customer, and the company does not bear the slightest responsibility for damages that result from improper packaging and processing. neglect

The customer is responsible for all losses, damages and expenses resulting from his non-compliance with the terms contained in this agreement or resulting from his negligence General Terms

A- The company is not responsible for any fines, penalties, or damages resulting from the seizure of the customer’s shipment with the knowledge of the authorities for any reason. The responsibility lies with the sender and the consignee only, without the slightest responsibility on Flagship Logistics, and the customer acknowledges that he is the owner of the shipment subject to the bill of lading.

B - The company is not responsible for the contents of the parcel as long as it was received in its apparent condition only, but if it had received it after inspecting the message internally and proved that, it asks for delivery in its internal condition.

C- If the addressee refuses to receive the contents of this policy, the costs of returning it shall be at the sender's account.

D- Goods whose arrival at the company's headquarters passes more than five working days, for which a storage fee of 15% of the value of shipment for each storage day in excess of that is collected.

E- Goods that have passed more than three months without receiving them become the right of the company and it has the right to dispose of it and not be asked about it.

F- The company does not keep the bills of lading for more than six months from the date of the bill, and no party or person has the right to claim any documents or data, and the company is not responsible for any dispute or dispute between the sender and the addressee, and it is not permissible to recourse against the company judicially.

T - In the event of a cash consideration, it is not delivered in the green image only

J- Delivery shall be to the nearest place that a representative of Flagship Logistics can reach.

I - The company is free to add or modify the cost of transportation when there are exceptional circumstances that it may see, and the customer is not entitled to negotiate the delivery value.